‘Cancellation’ is defined as not attending your scheduled KX Retreat, including postponing or rescheduling. ‘You’ refers to the guest booking a KX Retreat. ‘We’ refers to KX Retreats. It is your responsibility to read and understand our cancellation policy before making a reservation.
To secure your place, a $500 non refundable deposit is required, with the balance owing 3 months (90 days) prior to the start date of the retreat.
Guest Cancellation Policy
KX Retreats does not offer refunds for any reason, this is due to the prepaid nature that we must adhere to in Bali. A portion of your payment may be used as credit for another retreat within two years of your original retreat date, or alternatively we will gladly transfer your credit to another guest.
Depending on when you cancel, cancellation fees may apply. Fees are determined by the following schedule:
- If you cancel 60 – 90 days before your retreat start date, 75% of your payment may be transferred to another person or applied to another KX Retreat. Therefore you will forfeit 25% of the price of your retreat
- If you cancel 15 – 59 days before your retreat start date, 40% of your payment may be transferred to another person or applied to another KX Retreat. Therefore you will forfeit 60% of the price of your retreat
- If you cancel 14 days or less before your retreat start date, you will forfeit your entire payment.
Exceptions to our policy cannot be made for any reason, this is why it is imperative to get travel insurance as soon as you have paid the deposit. Please make sure that natural disasters and personal injuries are covered. We do not offer credit for arriving late or leaving early.
You must submit your signed Participant Agreement form within one week of booking or 90 days prior to the retreat start date, whichever comes first. Guests who fail to do so, may be subject to an automatic cancellation and the above policy will apply.
KX Retreats Cancellation Policy
While we have never cancelled a retreat to date, if KX Retreats cancels or changes a scheduled retreat date for any reason, you may transfer your full retreat payment to another retreat, or you may request a refund of your payments to us, constituting a full settlement.
KX Retreats is not responsible for any expenses incurred in preparation for any cancelled retreat, such as airline tickets, loss of work, and/or other costs associated with preparation for your trip.